Combining statistical dialog management and intent recognition for enhanced response selection
David Griol, Zoraida Callejas. Logic Journal of the IGPL, 33 (5), 2025.
“We halve the system's incoherent responses.”
The publication's key finding
In a nutshell
Conversational assistants sometimes give answers that do not fit what they were asked. We propose combining two techniques to detect those answers and replace them with more coherent ones. Sample plain-language explanation.
Abstract
Conversational interfaces are becoming ubiquitous in an increasing number of application domains. However, designing the dialog model of these systems is still a very demanding task. In this paper, we present a general framework for increasing the quality of the system responses by combining a statistical dialog management technique and a deep learning-based intention recognizer…
Authors
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